Support

Just write, I answer myself. If it's about sizing, tell me your height, weight and what you wear underneath.

Write to me at assistenza@oneshotstore.com or on Instagram and TikTok. I answer within 24 hours on working days, usually in the evening.

Size guide

Garment measurements laid flat, in centimetres. Tolerance ±1.5 cm. The chest is measured from armpit to armpit: that's half the circumference, so double it for the full round.

In the videos I wear the M: 78 kg at 1.78 m. Regular fit. It pulls across the shoulders: if you're broad, take one size up. After the first wash the sleeve comes back about a centimetre.

Shipping

• Italy — 2–4 working days. Free shipping from €69, otherwise €9.99.
• European Union — €14.99.
• Switzerland, United Kingdom and the other non-EU countries served — €19.99. Duties payable by the recipient.

Free shipping applies to Italy only, from €69 of cart value up. Outside Italy there is no free threshold: the cost is always the one shown.

For destinations abroad I don't promise a number of days: times depend on the destination and on customs. At checkout you see the exact cost straight away, and whether your country is served.

I ship on Monday and Thursday: whatever is in stock goes out with the first available shipment, usually within 48–72 hours. Tracking arrives by email.

The times above apply to what is already in stock. If you order a sold-out size, that is a pre-order, and the piece has to be made: count 35–40 days from order to delivery.

Returns and exchanges

• 30 days from delivery, garment intact and with tags.
• The first size exchange is on me.
• Return because you changed your mind: return shipping is at your cost, full refund with nothing withheld.
• Refund within 7 days of the garment coming back.

How pre-order works

If your size is in stock, I ship it in 48–72 hours. If it isn't, you can still get it with the Pre-order button: the piece is produced and reaches you in 35–40 days from the order. The price is the same.

Those 35–40 days include production and transport: it's the real time, not an optimistic estimate. If you need the shirt sooner, check the sizes that ship in 48–72 hours.

You pay at the time of order. If your cart has both ready pieces and made-to-order ones, I ship twice at no extra cost: first what I have, then the rest.

If you change your mind before it leaves, write to me and I'll cancel. The 30 days for returns still apply from when you receive it.

What the fabric is made of

A cotton fabric with an FR (flame resistant) treatment, 340 g/m², twill weave, according to the fabric manufacturer's declaration. It's a heavy fabric: compared with normal cotton, a spark marks the surface and leaves a dot instead of opening a hole.

No fabric softener, it reduces how the treatment performs. Wash at 40 °C with dark colours, tumble dry low.

The finished garment is not certified as PPE and does not replace the protective clothing required for professional welding.

Why it smells of chemicals when I open it

It's the fabric treatment, plus the products used for sanitising at the factory. It's normal and it doesn't stay: it goes with the first wash.

If it bothers you, wash it before wearing it: 40 °C with dark colours, no fabric softener.

Orders for companies and crews

From 10 pieces we do a price, and we can add embroidery with your workshop's name on the pocket. Write to me with quantities and sizes: I'll send you a quote within two days.